Client Charter |
Achievement / Procurement |
|||
Conformity of the prescribed time / client charter standard |
Exceeding of the prescribed time / client charter standard |
|||
Standard total amount prescribed |
Standard percentage prescribed |
Exceeding standard amount prescribed |
Exceeding Standard percentage prescribed |
|
|
10 |
100% |
||
|
2 |
100% |
||
|
8 |
100% |
||
|
13 |
100% |
||
|
3 |
100% |
||
Frequency Meeting of Fatwa Committee (2) months (1) time |
||||
6. Manage and conduct the Meeting of Falak Syarie Committee (2) times in a year |
1 |
100% |
||
7. Update and producing the data Takwim of Solah (prayer calendar) Penang state (2) weeks prior Awwal Muharram |
1 |
100% |
||
8. Conduct the observation of Hilal (new moon) on every 29th of Hijri in order to determine the early month of hijri |
1 |
100% |
||
9. Manage the process of exchanging name within (2) weeks upon submitted date |
5 |
100% |
||
10. Update and producing the data Takwim of solah (prayer calendar) as requested within (3) days upon the complete applications |
4 |
100% |
||
|
93 |
100% |